COVID19 Policies

Lots have changed so here is the new rules and they NEED to be followed or we have the right to refuse service!

  • You must be wearing a mask to come inside the facility as per The City of Calgary Bylaw 26M2020
  • Open hours are now Monday-Friday 7 am-6 pm
  • One client inside at a time, please social distance if you are standing outside waiting.
  • We cannot guarantee any out times for grooming dogs during this pandemic. Grooming may take longer then it normally does for your dogs since we have a lot of extra cleaning policies in place. Thank you for understanding! 
  • Daycare packages can be purchased through our website (Purchase Daycare Online)
  • All private training sessions must be done virtually or contactless, NO in-home/in-person sessions until further COVID19 restrictions are relaxed.
  • ALL group classes postponed until further notice, some classes will be starting back up once we move locations.
  • Although we are not running Level 1 & Level 2 Obedience classes right now, we do have other options for training during the pandemic.  Visit Training During COVID19 to see all the options
  • Grooming will be done Monday-Thursday. Training & Daycare on Fridays. Grooming every 2nd Saturday of the month (Book ahead as spots are filling quickly)
  • Only 2 nail trims per day and they will be done by appointment at 10:30am & 2:30pm
  • Last of all BE PATIENT! We are working as quickly as we can while also being safe and trying to keep you safe and healthy as well. This situation is as stressful for us as it is for you, so be kind to us! We want your dogs to still have fun during this crisis so make things as easy as possible. 

Again, we continue to monitor this situation closely and will provide ongoing updates as needed. We also encourage our guests to stay up-to-date through Canada’s Public Health website.